HOTEL MANAGER

Manages the day-to-day operations to assure optimum performance and continual improvement. Coordinates, directs and manages staff to achieve maximum profitability, guest satisfaction and efficiency.

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees
• Responsible for preparation of property budget and forecasts
• Monitors cost controls on a regular basis
• Monitors all sales activities of the property to ensure revenue objectives are being met
• Coordinates and implements sales and marketing activities in conjunction with department directors
• Identifies and seeks out potential business in the market
• Maintains strong relationships with local companies and key individuals to increase Tri-State Racetrack & Gaming's visibility within the market
• Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
• Conducts coaching/counseling sessions, performance evaluations, prepares performance improvement plans, disciplinary documentation and conducts terminations in conjunction with the Human Resources Department
• Trains employees in accordance with company standards
• Motivates and gives direction to all employees
• Conducts interviews and hires employees in conjunction with the Human Resources Department
• Adheres to federal, state and local employment laws and regulations
• All other duties as assigned

Requirements

• High School Diploma, Bachelor's Degree in business or related field is strongly preferred
• Minimum of 5+ years of Hotel Management experience
• Must be able to lead by example
• Must have excellent organizational skills to be able to manage multiple priorities and follow through on commitments
• Ability to effectively communicate professionally with guests, associates, managers and others as required for optimum operation of property
• Ability to manage in a diverse environment with a focus on client and customer services
• Must have a strong knowledge of Microsoft Office related programs
• Ability to work a flexible schedule to include nights, weekends and holidays

Must pass thorough background check, pre-employment drug screening and complete training course. Please fax resume with salary requirements to (304) 204-6565, or apply in person at Tri-State Racetrack & Gaming Center by obtaining an application at the third floor receptionist area between the hours of 11:00am-7:00pm daily. Employment applications are kept active for 90 days. EOE.